Privacy Policy

Last updated: 08/03/2026

This Privacy Policy explains how Building and Roofing Solutions (BRS) Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website https://brsbuilding.co.uk.

We are committed to protecting your privacy and handling your personal information transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Building and Roofing Solutions (BRS) Ltd
121 London Road
Biggleswade
Bedfordshire
SG18 8EF
United Kingdom

Email: info@brsbuilding.co.uk
Phone: 02081 507288 / 07973 730595

2. Information We Collect

Information You Provide

When you contact us or submit a form on our website, we may collect:

• Name
• Email address
• Phone number
• Address (if provided)
• Details about your enquiry or project
• Any other information you include in your message

Technical Information

When you visit our website we may automatically collect certain information including:

• IP address
• Browser type and version
• Device type
• Pages visited
• Date and time of visits
• Referring website

3. How We Use Your Information

We use personal data to:

• Respond to enquiries
• Provide quotations or service information
• Communicate regarding requested work
• Improve our website and services
• Comply with legal obligations

We do not sell or rent your personal data.

4. Legal Basis for Processing

Under UK GDPR we rely on the following legal bases:

• Legitimate Interests – responding to enquiries
• Contractual Necessity – where work is requested
• Legal Obligation – financial or regulatory compliance
• Consent – where required for cookies or tracking tools

5. Data Sharing

We may share data with trusted third parties such as:

• Website hosting providers
• IT support providers
• Email service providers
• Professional advisers (accountants or legal advisers)

All third parties are required to handle data securely.

6. Data Retention

We retain data only as long as necessary:

• Enquiries – typically up to 12 months
• Customer records – up to 6 years for tax purposes

7. Cookies

Our website may use cookies to improve functionality and understand website usage. You can manage cookies through your browser settings.

8. Security

We take reasonable steps to protect personal data including secure hosting, HTTPS encryption and restricted access.

9. Your Rights

Under UK data protection law you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion of data
• Restrict processing
• Object to processing
• Request data portability

To exercise these rights please contact us using the details above.

10. Complaints

If you are unhappy with how we handle your data you may contact the UK supervisory authority:

Information Commissioner’s Office (ICO)
https://ico.org.uk

11. Changes to this Policy

We may update this policy from time to time. Any updates will appear on this page.